Privacy Policy

1. Data We Collect
We only collect personal data necessary to respond to your product inquiries. This usually includes your name, email address, and the details of your inquiry.

2. Purpose of Processing
Your data is used solely to process and respond to your inquiry. We do not store this data in our systems; it is sent directly via email to our office manager for handling and response.

3. Legal Basis
The processing of your data is based on your consent given when submitting the inquiry form and our legitimate interest in responding to your requests.

4. Google Analytics
We use Google Analytics to collect anonymous usage data such as the number of visitors, pages visited, device type, and browser. This data helps us improve our website and user experience. No personally identifiable information is collected via this tool. Google Analytics is set up to anonymize IP addresses.

5. Data Sharing
We do not sell, trade, or share your personal data with third parties except when required by law.

6. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights
Under GDPR and Portuguese law, you have the right to:

• Access and obtain a copy of your personal data we hold.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data unless there is a legal obligation to retain it.
• Restrict the processing of your data in certain circumstances.
• Object to the processing of your data for reasons related to your particular situation.
• Request data portability.

To exercise these rights, contact us at: planar@planar.pt.

8. Cookies
Our website uses cookies mainly for Google Analytics tracking. You can disable cookies in your browser settings, but this may affect site functionality.

9. Data Retention
Inquiry data sent via the form is deleted after processing, unless a legal requirement demands longer retention.

10. Changes to this Policy
We may update this Privacy Policy occasionally to reflect legal or operational changes. Updates will be published here with the revised date.

11. Contact
For any questions about your privacy or data protection, contact us: planar@planar.pt